How can we help?

No. Set up your pet first — name, breed, age, weight, and goals — and start using Povalo right away. Save to an account whenever you're ready, and you can sign in from the welcome screen if you already have one.

Povalo is built for Apple devices — iPhone, iPad, and Apple Watch. Your pet's history stays in sync across all three when you're signed in.

It's built from what you log across the four rings — Score, Activity, Care, and Nutrition — plus consistency. In the app, the Activity tab shows how each part adds up for your pet.

The pet's owner opens the pet's profile, taps Household Sharing, then Invite someone, and sends the 6-character code. The other person enters that code in Povalo to join. Everyone then logs to the same history.

Free accounts can share a pet with one person. Povalo Pro opens sharing to your whole household — partners, family, roommates, and sitters.

Open Povalo and choose Povalo Pro. Eligible new subscribers get a 14-day free trial, then Pro is $7.99/month or $69.99/year.

Subscriptions are billed and managed by Apple. On iPhone or iPad, open Settings, tap your name, then Subscriptions, and choose Povalo. Cancel at least a day before the trial or billing period ends to avoid the next charge.

Refunds for App Store purchases are handled by Apple. You can request one at reportaproblem.apple.com.

You decide. Choose Public or Friends only in Settings › Privacy, or turn sharing off anytime.

In Povalo, open Settings and choose Delete Account. Deleting your account removes your data, including shared pets.

Email [email protected] with the subject “Data request” from the address on your account, and we'll take it from there.